Hello Systems Thinkers,
A short and sweet post this week. Before I get into what we discussed yesterday here is the homework for next week. It’s a paper describing Soft Systems Methodology by Stuart Burge. I thought it worth putting Rich Pictures into a bit more of their context for you now and think we’re ready to start looking at the methodology. Here it is:
What’s going on?
Back to yesterday. I kicked the session off by asking the question;
“Do you want to talk about Rich Pictures, or shall we spend some time discussing the what on earth is going on with the world at the moment?”
Of course, I was referring to the previous day’s US election result and the fractious state of politics in the UK at the moment; and of course, everyone wanted to discuss that. We had a ranging discussion about what’s going on within our political and economic “systems”. I can’t say we found any solutions, but it was good to explore and unpack the issues.
How can we explain?
One particular thing that stood out for me and came up a number of times, is the difficulty of understanding and then communicating the complexity and interconnected nature of many of the difficulties faced by nations and the global community. Especially, how do we explain the complexity of problems and the fact simplistic solutions tend not to work to people who struggle to see that.
This is actually a problem we Systems Thinkers have more generally. It’s not limited to political discussion. In my experience, people tend to either easily connect with and “get” Systems Thinking, or they really struggle with it. It doesn’t seem to come naturally to many people. I am reminded of the famous paraphrased H. L. Mencken quote:
“For every complex problem there is an answer that is clear, simple, and wrong”
This might explain why in difficult times, people who offer simple solutions, that apparently draw strong relationships between direct cause and effect do well. As we’ve been learning through, cause and effect tend not to be so tightly coupled and are not linear. Complex situations require more systemic approaches.
Let’s work on communication
We’ve not really touched on this topic of “communication” before, and didn’t have much of a chance to explore it today, but it’s something we’re going to need to return to. It’s brilliant that we are developing ourselves as Systems Thinkers and are building up our tool boxes, but we need to be able to explain the rich complexity of problems and our resultant non-linear solutions to other folk. How can we make the complex sound and look simple? How do we explain what we see in a way that doesn’t make people glaze over, or confused. I really don’t know. We’re going to need to work on this.
Back to our pictures
For the last 15 minutes of the session, we did discuss the Rich Pictures we’d produced for homework. I say “we”, but actually it was only Jan and Lee who had time to show their pictures. Here are their efforts:
They’re very good. Jan very much came at the task from a “customer” point of view, and Lee came at it from a wider perspective. The results are really interesting and I’m so pleased to see how they are both coming along in their abilities to do this. Good for you!
We’ve decided to continue with the canteen example, and see how far we can take it, so look out for further developments.
Enjoy your weekend,